Earn points and reward yourself every time you buy from Fasteners Direct. Register for the FD Client Rebate program, each month earn 1% for each purchase and 2% on all web purchases.
Rebates are added to your account at the end of the month and can be redeemed at any time. Rebates will expire 12 months from the date of purchase.
COMPANY LUNCH
Redeem your rebates by getting lunch for your team!
ACCOUNT CREDIT
Apply your rebate points towards credit on your next purchase!
GIFT CARDS
Put points into a gift card of your choice, including a variety of options!
ENTERTAINMENT
Put your points towards an event or prize for your team!
Please include customer number, customer name, and preferred email address.
Rebate Program Update: Frequently Asked Questions
We've compiled this list of frequently asked questions to help you navigate the upcoming changes to our rebate program. Our goal is to make this transition as smooth as possible for you.
Quick Summary of Key Dates:
- Final Purchase Date: December 31, 2025
- Final Issuance Date: January 31, 2026
General Questions
Why is the rebate program ending?
This decision was made as part of our commitment to evolving and investing in the areas that provide the most direct value to our customers. By discontinuing the rebate program, we can focus our resources on enhancing your core experience through product innovation, improved customer support, and a more streamlined website experience. We believe this shift will lead to a better long-term relationship with you.
Key Dates & Deadlines
Can you explain the difference between the two deadlines?
Absolutely. It's important to understand both dates:
- The Purchase Deadline (December 31, 2025): This is the last day you can make a purchase that is eligible to earn a rebate. Think of this as the final day to "earn" your rebate.
- The Issusance Deadline (January 31, 2026): This is the close date of the program and eligible orders placed prior to the purchase deadline will have shipped and rebates issued.
What happens if I make a purchase on January 1, 2026?
Any purchases made on or after January 1, 2026, will not be eligible for the rebate program. The system will not accept rebate claims for purchases made after the December 31, 2025 deadline.
Troubleshooting & Special Cases
My eligible product is on backorder and will ship after December 31, 2025. Is it still eligible?
Yes. Eligibility is determined by the purchase date, not the shipping or delivery date. As long as your order was placed and you have a confirmation receipt dated on or before December 31, 2025, your purchase is eligible.
What happens if I return a product for which I've already submitted a rebate claim?
Our standard return policy applies. As per the rebate program's terms and conditions, if you return a product, the rebate is voided. If the rebate has already been paid, the rebate amount will be deducted from your refund.
Does this mean Fasteners Direct will stop offering all discounts?
Not at all. We are only discontinuing this specific, rebate program. We will continue to offer other valuable promotions, seasonal sales, and special discounts throughout the year. The best way to stay informed about these offers is to subscribe to our newsletter.
Still have questions?
If your question isn't answered here, our customer support team is ready to help. Please contact us at:
Email: sales@fastenersdirect.com
Phone: 585-265-1990 (Mon-Fri, 8am-4pm EST)