Account Maintenance
Overview
Fasteners Direct maintains active customer accounts to ensure accurate records and efficient service.
Annual Activity Requirement
To maintain an active account status, customers must have a minimum annual spend of $5,000.
Inactive Accounts
Accounts with no purchase activity within 12 months may be designated as inactive and may be subject to closure.
Account Reactivation
Inactive accounts may be reactivated with a minimum purchase order of $500 and must be re-approved for payment terms OR pay with a Credit Card
Assistance
If you have questions regarding your account status or would like assistance reactivating an account, please contact our team. We are happy to help ensure your account remains active and ready for future orders.