About Fasteners Direct
Our company sells on a "business-to-business" level and are proud of our hands-on experience and product knowledge of the fastener industry. Because we are located in Webster, New York, we are able to ship to most of the East Coast with next day services. It’s something our customers can look forward to.
Customers will find that dealing with Fasteners Direct is a unique experience; we do things that are out of the ordinary. We even go as far as customizing our customer’s order – we will ship their order in pails instead of boxes, clearly label all parts so they are understandable for both our team and theirs. We will ship our customer’s product in personalized packaging with their company logo on them. We will stop in on a regular basis to see our customers, and make sure everything is running smoothly. We strive to fix any discrepancies to improve their FD experience. Our customers will find everything for their order is clear, and concise – from the packing list, to the order form, to the final invoice.
We want to make sure everything is there for the customer, and assist them in any way we can – from our purchasing process to stocking the shelves, we have a team that is always there for our customers.
Fasteners Direct strives to think for the customer by focusing on personal service and attention to detail. We will always go the extra mile to keep our customers up and running.
Download the Fasteners Direct Full Catalog here.
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